Senior Operations Manager
Full Time
St. Margaret’s, Co.Dublin, K67 P7E5
About the role:
As Senior Operations Manager, you’ll take full ownership of our site and partner closely with our 3PL provider to run a first-class operation. This isn't just about managing processes - it’s about people.
You’ll be the driving force behind a vibrant, high-performing site culture, boosting team engagement while navigating a fast-paced environment. Your ultimate goal? Rallying the team to deliver an efficient, safe, and financially sharp operation.
What you’ll do:
- Shape the Site: Oversee our entire Production facility - including the warehouse and planning functions - with strategic oversight of our 3PL partner managing agency and hourly workforces.
- Cultivate Excellence: Champion a culture of continuous improvement across safety, quality, and cost efficiency within an agile, rapidly scaling operational environment.
- Align & Influence: Hold our 3PL partner to account against clear performance standards, and drive through operational improvements even where that means resetting an unproductive dynamic.
- Own the Numbers: Drive site performance through critical metrics such as efficiency and error-reduction.
- Connect Globally: Collaborate with your peers to establish standardisation, share best practices, and build seamless operational consistency.
- Build the Future: Actively mentor, coach, and develop the team to build a strong talent pipeline and foster clear career progression.
Own the Budget: Maintain full financial oversight of site expenditure, including invoice authorisation, with rigorous attention to detail and sharp numerical skills.
What you’ll bring
- Operations Expertise: Experience managing operations or production within FMCG or a comparable high-volume environment, with a modern, practical approach to lean and continuous improvement, and comfortable applying data and AI tools to solve problems quickly rather than relying on formal improvement programmes.
- 3PL & Vendor Management: Proven experience managing a third-party logistics partner or comparable outsourced operation, holding them to clear performance standards and commercial accountability.
- Data-Driven Performance: Track record of using data to diagnose problems and design process improvements, not simply reporting against existing KPIs.
- Safety First Mindset: A foundational knowledge of health and safety regulations.
- Collaborative Leadership: A team-first mentality with a focus on cross-functional collaboration.
- Adaptability: The ability to thrive and remain agile in a fast-paced, evolving workplace.
We know that skills come from many places - so even if you don’t "tick all the boxes", if you’re excited about this role, we would really like to learn more about you.
What we offer
- 70% off HelloFresh + free shipping
- Company Pension (matched 1:1 contributions up to 5%)
- Health insurance
- Annual Gym membership or Wellness benefit
- Membership to global leading mindfulness App - Headspace
- Free lunch on Thursdays for office team day (DUBLIN OFFICE ONLY, NOT DC)
- Work from home allowance of up to €300
- For every year you are part of the team, you will earn one extra day off to celebrate your anniversary (up to 3 additional days)